Right of Withdrawal Policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day,

on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods, provided that you have ordered one or more goods as part of a single order and these are delivered uniformly;
on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last good, provided that you have ordered several goods as part of a single order and these are delivered separately;
on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last partial shipment or the last piece, provided that you have ordered a good that is delivered in several partial shipments or pieces.

To exercise your right of withdrawal, you must inform us (Capone Supply, Kirchgasse 16, 64584 Biebesheim am Rhein, phone number: +4917687848942, e-mail address: info.caponesupply@gmail.com) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or e-mail). You can use the attached sample withdrawal form, which is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication regarding your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse you all

payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.

We may refuse repayment for goods that can be sent by parcel post until we have received these goods back or until you have provided proof that you have returned these goods, whichever is the earlier.

We will collect goods that cannot be sent by parcel post.

You must return or hand over the goods that can be sent by parcel post to us without undue delay and in any event no later than fourteen days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods that can be sent by parcel post before the period of fourteen days has expired.

You bear the direct costs of returning goods that can be sent by parcel post. We bear the costs of returning goods that cannot be sent by parcel post.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

Reasons for exclusion or expiry

The right of withdrawal does not apply to contracts

for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the

consumer is decisive or which are clearly tailored to the personal needs of the consumer;

for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded;
for the delivery of alcoholic beverages, the price of which was agreed upon at the

conclusion of the contract, but which can only be delivered at the earliest 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence;

for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts.

The right of withdrawal expires prematurely in contracts

for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
for the delivery of goods if these have been inseparably mixed with other goods after delivery due to their nature;
for the delivery of audio or video recordings or

computer software in a sealed package if the seal has been removed after delivery.

Sample withdrawal form

(If you wish to withdraw from the contract, please fill out this form and send it back.)

To Capone Supply, Kirchgasse 16, 64584 Biebesheim, Phone number: +4917687848942, E-mail address: info.caponesupply@gmail.com
I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
Ordered on (*)/received on (*)
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only for communication on paper)
Date

(*) Delete as appropriate

The right of withdrawal does not apply in the statutory exceptional cases:

-for contracts for the delivery of goods manufactured according to customer specifications

-for goods that are clearly tailored to the personal needs of the customer.

-for goods that are not suitable for return due to their nature.